How to Create an App on the Platform

  1. App Setup:
    – In the Dashboard, click New App.
    – Enter your app’s name.
    – Input the domain name (without any extra path details).
  1. Configuring Feedback Rate Settings:
    – Adjust the frequency at which review pop-ups appear in the Feedback Rate Settings.
    – Default values are provided, but you can modify them as needed.
  1. Setting Up Email Notifications:
    – Enter the email addresses of recipients who should receive notifications when someone rates your app.
    – Separate multiple addresses with commas.
    – If left blank, PulseHero will not send any notifications.
    – Choose between two notification options:
          – Instant notifications for real-time updates.
          – Daily summary for a report of the day’s activity.
  1. Configuring Popup Settings:
    – Use the Popup Settings to control the behavior of the review pop-up.
    – Force Review: Check this box if you want to require users to provide a rating before closing the pop-up.
    – External Review: Select this option to redirect users to an external review website.
  1. Customizing Review Prompts:
    – Customize the text for positive and negative ratings by updating the fields.
    – The prompts adjust based on the user’s rating.
  1. Final Step:
    – Finally, click Save Settings to apply these configurations to your PulseHero pop-up.
    – Your configurations will apply automatically once the code is installed on your site.

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